Welcome to our StarGo back-office video tutorials. This video will demonstrate how to use the search functionality in the system.
The search menu is displayed once you have logged into the back office system.
Users can use the search bar and search filter dropdown to search using various options, including licence ID, company name, contact surname, contact email address and more.
Additional filter options for ‘licence status and type’ can be applied to a search query to refine your results further.
The ‘Amend status’ dropdown allows you to filter results for applications with amendment requests.
‘Districts’ let you apply a filter to only display licences from different districts in your council’s area. Please note that your organisation may not use this feature, so this option may not be available.
To see all licences in your system, leave all filter options unchanged and click the search button.
Search results are displayed in a grid view. Information includes licence ID, licence type, licence status, start date, ‘trading as’ name, address, district and licence expiry. To access a record, simply click on the row.