Back Office Licensing Software

Read our Cardiff Council and Kent County Council case studies.

StarGo consists of three modules, a ‘Customer Licensing Application Portal’, ‘Back Office Licensing Software’ and a ‘Mobile Inspection and Enforcement Application’.

The ‘Back Office Licensing Software’ gives authority staff access to all application and account information in one solution.

Users can review all application information, including supporting documents such public liability insurance, drawings and plans. Applications can be accepted or rejected by the back office staff at the click of a button. Automated email correspondence is sent to an applicant or more bespoke correspondence can be created using the in-built emailing tool. Payments can be made via the authority’s existing payment provider or by interfacing to any other world leading payment gateway.

Administrators and managers have access to a comprehensive reporting suite that allows them to run in-depth reports on any field held within the system.

Licence or permit information can be exported to the DfT Street Manager system via API if needed.

Some of the features of the StarGo ‘Back Office Licensing Software’ are:

• Review all account and application information from one system
• Authorise permits and licences at a click of a button
• Reminders sent prior to licence/permit expiration
• Integration with leading payment providers
• Email confirmation of virtual or paper permits
• Deploy inspectors to locations with expired licences

The benefits of the StarGo ‘Back Office Licensing Software’ are:

• Cloud based – access the system from anywhere
• Supports integration with DfT Street Manager via API
• Reduce staff processing costs as no re-keying of data required
• Flexibility to collect payments at time of application or following approval
• Full integration with existing payment and finance systems
• Reduce processing time
• Automated renewal reminders to increase compliance and revenue

To find out more about our ‘Back Office Licensing Software’, Download the latest StarGo leaflet here.