Product Support

The StarTraq Technical Support team offers a friendly and responsive service to our customers:

• specialized call centre during clients’ office hours
• remote access used where possible
• on-site support to resolve hardware or configuration issues

We offer training to both users and management, delivered either on-site or in our custom-built training environment.

“I was very impressed with your company's technical support, in particular the professionalism and adaptability of the employees you provided to assist us "on site"”
Project Manager, Nottinghamshire Safety Camera Partnership

 “In 30 years in public service, StarTraq is the most responsive company I’ve dealt with”. 
Ticket Office Manager, Derby UK.

“StarTraq have met all the Derbyshire Safety Camera Partnership expectations and have exceeded our needs, their maintenance team are very friendly and are pleased to deal with any problem we give to them and I am very happy to recommend the company to other Safety Camera Partnerships”
Manager, Derbyshire Safety Camera Partnership