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StarTraq Case StudiesDivert to convert UK road safety policy emphasises the importance of improving compliance though driver education. How can Road Safety Partnerships cope with the administrative complexity that results from the proliferation of offences and diversion schemes? “The focus is now on diverting offenders for education rather than simply imposing a fixed penalty. Education has been shown to modify offenders’ behaviour which in turn influences other people, and this delivers much better long term benefits to road safety than simply imposing fixed penalties” explains Bryan Pritchard, Manager of Thames Valley Fixed Penalty Support Unit. Automate for efficiency and customer satisfaction The processing of traffic offences necessitates high levels of interaction with the public and administration. Manual systems are dependent on operator availability and accuracy. With predictions of some 25% of the workforce being affected by swine flu this winter, are you worried that traffic offence processing could be disrupted in your central ticket office? The Thames Valley Fixed Penalty Support Unit has no such concern, thanks to their StarTraq back office solution. Road traffic offenders caught speeding in the Thames Valley this winter can expect the same high level of service as usual.
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